We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very cute rabbits!!! Shipping took 1 month. Well packed. Seller put a small and cute fish as a gift. Thank you store
The package came intact and in time ;there is no smell of the toy but it is a little smaller in centimeters
Ok
Super!
I receive the miniature fairy garden. It’s very cute and I love it. Thank you .
Its look very real. My son will be thrilled of its. The store was very serious. I recommended.
Bunny's great. Does not smell at all. Packing +++ sent quickly
Bunny liked. Sufficiently accurate anatomically and well painted. For clarity in size, i attach a photo on the palm of my hand. I advise you to buy
Very fast shipment, arrived early and as described. Recommended store
Thank you for the cute muzzle of the animals. -Purchase is very satisfied. Everything is well packed.
very beautiful and decent.
so cute. good detail. inexpensive. super value
Bigger than expected but the perfect size for what I need them for. Cute free gift too
Cool bunny, he's rubber, very Plausible. the store put a gift, 4 ladybugs. the order is satisfied, i recommend.
Beautiful!
Super beautiful and nature faithfully am super happy note warmly thanks
Included 3 bunnies different size, product consistent with the description, recommend this store, Fast shipping